Shipping Policy
Last updated: September 22, 2026
Thank you for shopping with Toymetry. Please review these details before placing an order.
Where we ship
We currently offer shipping to eligible addresses in the United States. Available delivery methods and any location restrictions are shown at checkout.
Order processing
Orders are processed within 1–3 business days after payment is confirmed. Business days exclude weekends and public holidays. You will receive an order confirmation by email.
Estimated delivery
Standard shipping typically takes 7–15 business days after processing, depending on the item and destination. These are estimates rather than guaranteed arrival dates. Items in the same order may arrive separately because they can ship from different fulfillment centers.
Shipping charges and taxes
Shipping charges and applicable taxes are shown at checkout before you pay. Any free-shipping promotion will state its conditions on the website.
Tracking
Once your order ships, we will email the available tracking information. Tracking updates may take time to appear after a carrier receives the parcel.
Address changes and cancellations
Check your delivery address before ordering. If you need to request a correction or cancellation, email support.toymetry@gmail.com with your order number as soon as possible. Changes may not be possible after processing or shipment.
Delayed or missing orders
If your order has not arrived within the estimated window, contact us so we can investigate. Carrier delays, customs processing or high demand can affect transit. If we cannot ship within the stated processing period, we will contact you about the delay and your options, including cancellation and a refund for unshipped items where required by law.
Damaged or incorrect deliveries
Contact us promptly if an item arrives damaged, defective or incorrect. See our Return & Refund Policy for the next steps.
Contact
Email support.toymetry@gmail.com and include your order number. Please do not email payment card details.